
If your interface is being seen at a hardware level, your interface model will be displayed in the main window as shown below.
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To check if the interface is appearing as connected:Ĭlick the Apple logo (top left of your screen) > About This Mac > System Report > Hardware > USB, or Thunderbolt. My Clarett / Saffire / Red Interface isn't working on Catalina / Mojave / High Sierra If you are a user of a Clarett Thunderbolt, Saffire or Red interface, on macOS 10.13+ please see the following article in addition to the below steps: If this does not allow your interface to appear in Focusrite Control, then please Contact Support. * Your hard drive may be named differently. The service should now start, and Focusrite Control should recognise your interface. Please right - click on ' ControlServer.' Program Files' > ' Focusrite' > ' Focusrite Control' > ' Server'.Please click ' Restart ' on the left side of the screenĤ ) Y ou can manually run the ‘ Focusrite Control Server.Please click ' Start' on the left side of the screen.Find ' Focusrite Control Server' in the list and click it.
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If you are using macOS with a Clarett Thunderbolt, Saffire or Red interface, this article may solve your problem. For help with the "Focusrite Control iOS" app for iPhones and iPads please see this article. This article addresses problems users may have with the Focusrite Control desktop application for Windows and Mac. Red Interfaces ( RedNet Control is used)įor users of macOS Big Sur, you can find our support information for Intel and Apple M1 Macs.1 st Generation Scarlett 18i20, 18i8, 18i6, 8i6 and 6i6 Scarletts (Scarlett Mix Control i s use d).1 st and 2 nd Generation Scarlett Solo, 2i2 and 2i4.Please note: Focusrite Control will NOT detect the following interfaces : If you are not able to see your Focusrite interface in Focusrite Control, you may see one of two error messages : Applies to: 3rd Generation Scarlett Range, Scarlett 2nd Gen (6i6, 18i8 & 18i20) and all Clarett interfaces.
